Why Choose Us

Enterprise-Grade Managed IT Support for SMBs for Over 30 Years

CRA (Computer Resources of America) is an award-winning provider of managed IT support and solutions in NYC. CRA provides services to midsize organizations, government agencies, non-profits, and financial services companies.

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Quality Leadership

Discover the talented individuals driving Computer Resources of America to success. Our leadership team is a powerhouse of experience, innovation, and unwavering dedication.

Our Leadership Team

Awards

Witness the collective acclaim that sets us apart. From industry accolades to community recognition, discover the honors that validate our commitment to exceptional service.

Our Awards

Client Reviews

Discover why businesses across New York City trust our managed IT support services to maintain their technological infrastructure. Read firsthand accounts from our valued clients below.

See Client Reviews

Partnerships

Explore our rich network of strategic alliances and industry partnerships, including Microsoft Certified Partner, IBM Business Partner, Oracle, Cisco, and more.

Our Partnerships

Managed IT Support and More

CRA’s information technology services include:

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Enterprise-Grade IT solutions for Small Businesses for Over 30 Years

We also provide valuable IT resources with our blog and access to IT white papers and case studies. Browse our site for up-to-date expert insights on everything from cybersecurity and privacy to compliance and IT asset management. Our on-site IT resources are designed to answer your biggest questions, from “How can IT improve business processes?” to “How do I keep my data safe?”.

CRA has delivered exceptional workplace technology solutions for over 30 years, with managed IT services NYC businesses rely on for all of their technology needs. These solutions optimize productivity, strengthen customer relationships, enhance data sharing, and drive profitability. CRA helps free up clients' internal teams and build a technical vision that is scalable.

In addition, CRA is a certified Minority Business Enterprise.

IT Resources

The CRA website provides exceptional resources to clients and visitors. It’s easy to familiarize oneself with the mission of the company and to gather all of the information your business needs to drive best practices and inform internal development. Learn more about how you can execute an IT strategy that’s geared up for success, and read up on today’s biggest IT trends and challenges.

CRA Blog

The CRA blog offers insightful content about our company's work—but that’s not all. Information technology solutions that focus on improving your business's bottom line are most noteworthy. The blog also contains information on tech news and developments.

IT White Papers

The provided white papers are expert reports on topics specific to our industry. Some of our most popular papers include:

  • Calculating the Cost of Downtime in Your Business
  • VDI vs DaaS: Exploring the Benefits of Hosted Desktops
  • How to Make the Best of BYOD
  • How Unified Communications Improves Business
  • Ins and Outs of the Cloud Computing Stack
  • How Much Should Your Nonprofit Spend on IT?

Case Studies

Case studies show our work in action. Read about actual partnerships between CRA and our clients and discover the benefit of a clear, scalable vision.
CRA partners with clients to maximize their current resources as a result of:

  • Updating hardware and software to secure cloud-based versions
  • Outsourcing some or all IT solutions
  • Providing managed IT

Managed IT Services NYC
Depends On

We can help your business meet its goals and challenges head-on. Contact Computer Resources of America to get in touch with one of our IT experts and learn how our NYC-based company can assist your business.

Contact Us Today

One of the Top IT Service Companies in NYC

Our leadership team and staff separate us as one of the premier IT service companies in NYC. Meet our team and learn a little about our experience and expertise.

At the heart of our service is our dedication to providing unparalleled IT support, making us the go-to choice for businesses seeking cutting-edge and efficient technology solutions. As IT support specialists, we understand the unique challenges that New York City businesses face, and our tailored services are designed to meet and exceed those demands.

Our Team:

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Chico Ramnarayan

CEO & President

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Chico is President and CEO of Computer Resources of America. Chico founded CRA in 1992 and has transformed the company over the years into a leading provider of information technology solutions designed to meet the needs of small, mid-market and enterprise organizations. Since 1992, CRA has quadrupled its customer base and workforce and has become one of the best-known companies of its kind in the Managed Services field. CRA’s wide array of IT services provides customers with a strategic and long-term technology solutions partner, capable of managing complex, multi-disciplinary engagements – a major advantage for organizations with limited in-house IT resources. CRA’s solution offerings have helped attract a broad range of customers and numerous industry awards and recognitions, including ranking among the top managed services providers in the world on the MSPmentor list and making the Inc. 500/5000 list of the Fastest Growing Companies in the U.S. Chico provides a strategic vision and leadership for Computer Resources of America that is focused on team building and customer satisfaction. He is adept at aligning growth strategies with agile, future-focused processes and technology. Chico is involved in several community outreach programs and is an avid golfer.
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Barbara Ramnarayan

Finance Manager

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Barbara serves as the Finance Manager. Her passion for people and technology allows her always to strive and improve business processes and find new ways to perform tasks in a more efficient and cost-effective manner. Her knowledge, expertise, and passion are exhibited through the thought leadership and insight she brings to the organization. Barbara is involved in several community outreach programs that the organization sponsors.
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Rico Ramnarayan

Chief Operating Officer

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Rico and his team of consultants are responsible for enabling our clients’ businesses through solutions involving cloud computing, virtualization, networking, unified communications, systems management and information security. Rico has worked at CRA since 1998 and has been actively involved in shaping our technology solutions roadmap while working with our engineering team to extend that knowledge to our clients. During his tenure, he’s continually embraced new technologies and led many successful client projects. He has a long and demonstrated track record of mapping solutions to business needs and is an invaluable resource to CRA and its clients.
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Gene Bilbao

Project Delivery Manager

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Gene joined CRA as a Technical Services Manager in September of 2007. He has a deep domain experience in IT infrastructure, project management, ITSM and service delivery. Gene has responsibilities for leading project delivery teams across a program that services a large client roster. He has an extensive track record of being able to identify and implement innovative technology solutions to improve business performance and works closely with clients, systems engineers and architects to find the balance between cost, scope, and quality and bring each engagement in on time, and on budget. Gene continually strives for top-notch customer satisfaction.
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Chris Persaud

Product Specialist

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Chris leads the procurement team and interfaces directly with our clients to scope out needs and map them to technical specifications aligned to industry leading products. His responsibilities also include internal vendor management and he is a liaison with Microsoft, VMWare, Cisco, HP, Dell and companies we partner with for services. Chris works very closely with our non-profits, financial services organisations and our smaller and mid-market clients. Chris is detailed and very results-driven with a focus on providing timely, high-quality services.
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Tony Balkissoon

Director, PMO

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Tony joined CRA in 2012, and has quickly established himself as one of the leaders at the firm - both as a team member as well as an advocate for his clients. He has broad experience as a managing consultant for the non-profit, big Pharma and financial services industry sectors and has been involved in a very wide range of technology delivery throughout a 15+ year career. He is responsible for ensuring the excellence and efficiency of operations at CRA, from customer-facing services to the ongoing development of CRA’s staff and technology resources. Tony is a CUNY graduate. He speaks English and Japanese.
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Dillon Balkaran

Solutions Architect

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Dillon oversees our Managed Services team. He and his team are responsible for enabling our clients’ business through solutions that involve cloud computing, virtualization, networking, systems management and information security. Dillon develops and implements technology initiatives and service delivery processes within an ITIL framework to benefit our client engagements and has fully embraced the culture of CRA which encourages living a balanced life and supports continual professional development.

Reliable Partner in Managed IT Services NYC

With a keen focus on managed IT services in NYC, we pride ourselves on being at the forefront of technological advancements, ensuring that our clients stay ahead in today's competitive landscape. Our team is proud to be shaping the future of IT support in New York City. From strategic insights to hands-on expertise, we are committed to delivering top-quality services, making CRA the preferred choice for IT solutions tailored to business’s unique needs.

Contact us for a partnership that goes beyond what other IT service companies in NYC can offer. We’ll provide you with our specialized and comprehensive IT support services that help your business reach its goals.

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Contact Us for Full-Service IT Support

We’re ready to make our IT support services work for you. When you want managed IT, cybersecurity for small businesses, or any of our other essential IT services, we’ve got you covered. Contact us today to get started with your free evaluation. As your NYC IT company, we make your complete satisfaction with our services our number one priority.

212-376-4040

hello@consultcra.com

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