Many small and medium businesses are stuck in the past when it comes to managing and supporting their IT environment with the break-fix mentality. This reactive method of “maintain” IT, cost these businesses’ more than they imagine by reducing the productivity of their employees when having to factor in the time to call, schedule, and…

Ask any SMB Executive if they have business insurance and the vast majority will answer yes. One simply cannot do business or operate without it. One would think that those in charge of SMBs are risk adverse and would do anything to protect their business but that’s not the case according to a Symantec study.…

CRA reports that its managed IT solution Manage360°, initially launched this past summer, is delivering cost savings over 50% to its NYC small and medium business clients. In a recent total cost of ownership (TCO) analysis, CRA compared the costs of its Manage360° clients running their own IT versus CRA’s managed IT solution Manage360°. The…

CRA’s Chief of Sales and Marketing, Tom Richer, recently quoted in several CRN articles regarding the IT security landscape and issues. http://www.crn.com/news/security/300074203/intel-poaches-cisco-security-vet-to-lead-intel-mcafee-teams.htm http://www.crn.com/news/security/300074153/healthcare-gov-review-finds-significant-security-weaknesses.htm

A recent Forbes article stated that most companies’ IT departments spend their time being reactive, simply just trying to maintain their technology. As stated in the article by Dan H. Miller, CIO of Massage Envy Spa, “If too much time is spent “keeping the lights on,” the IT department is seen as a cost center,…

CRA has launched Manage360°, their next generation of Managed Services, which is designed to comprehensively provide fully managed IT solutions to SMBs in non-profit, legal, health, financial and other key industries. Many SMBs use third party providers to manage their IT support. Why? Outsourcing IT allows SMBs to focus on their core business, sales, and…