General
How And When to Implement a Technology Change Throughout Your School
If you’re wondering how and when to implement a technology change throughout your school, you’ve come to the right place. We’ll help you figure out novel ways to help introduce emerging technology in education that can support both teachers and students. Remember the good old days when a whiteboard was the go-to medium to pass…
Read MoreMapping The Customer Journey
A customer journey map is an effective way of visualizing how a customer interacts with a business. It is a proven technique for understanding what motivated your customers and will help you identify their needs, concerns, desires, and hesitations. Business owners understand that raw customer data alone isn’t enough to make educated inferences about your…
Read MoreIT Managed Services in the midst of a pandemic: A Memo to CRA customers
The U.S. along with many other countries has been in the midst of a COVID-19 pandemic for months now. Cases worldwide have exceeded 3 million with fatalities of over 200k. The human toll in the US is over 1M cases and 56k fatalities. States are in lockdown across the country with the majority of businesses…
Read MorePandemic IT Security Awareness
Large numbers of us are now working from home in efforts to flatten the curve of the COVID-19 pandemic. We understand that working together as a remote team brings its own set of challenges with email and collaborative tools being even more important than ever but with that said, we should also be mindful of…
Read MoreThe Importance Of Having A Cybersecurity Culture In Your Workforce
A Clark School study from the University of Maryland aimed at cybersecurity culture, reveals that hackers attack every 39 seconds, and one in three Americans are affected by these efforts each year. While it doesn’t take much in the way of time or money to strengthen our digital defenses, many people don’t do it simply…
Read MoreMicrosoft Products Reaching End of Life For 2020. What Does This Mean?
Microsoft has announced End of Support for Office 2010 and has added it to the Microsoft 2020 End of Life List. The tech giant is now urging users to move to the Office 365 ProPlus platform that promises some exciting new developments owing to the fact it is cloud-based and has some powerful Artificial…
Read MoreFood Industry Technology and Innovative Solutions
Changes in the Ways Restaurants Conduct Business Restaurants have seen a new wave of food industry technology in recent years; as part of this, they have been able to increase productivity and minimize inefficiencies to a great extent. For instance, innovative restaurant technology such as cloud synchronization and Managed IT solutions allow them to effectively…
Read MoreCybersecurity Best Practices: Protecting Client Information
Cybersecurity breaches are on the rise. From small businesses to giant corporations, everyone is vulnerable to cyber attack. You don’t want to believe it but the unfortunate truth is: it could happen to you. Being aware of this is a good start. But if you’re faced with the reality of a cyber attack, you and…
Read MoreCRA Wins Again! 5th Time Earning a Place as a Top Managed Provider
Named a CRN Pioneer 250 in the CRN 2019 Managed Service Provider 500 List Computer Resources of America | CRA is proud to announce today that CRN®, a brand of The Channel Company, has named CRA to its 2019 Managed Service Provider (MSP) 500 list in the Pioneer 250 category. This annual list recognizes the…
Read MoreGrowing Your Firm’s Operational Privacy Team in 2019
The European Union (EU) passed the General Data Protection Regulation (GDPR) in May 2018. The United States is soon to follow suit by passing its own federal privacy laws. For example, the 2018 California Consumer Privacy Act (CCPA) is a recent tax privacy law that will take effect in January 2020. In the wake of…
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